FACILITATING
COMMUNICATION
Digital imaging projects will involve staff beyond those specifically
assigned to the project. Regularly scheduled all-staff meetings provide
a useful means for maintaining open communication. Decisions made, issues
raised, and resolution of concerns should all be documented in writing,
through meeting minutes or summaries, with process/product decisions ultimately
finding their way into procedural manuals or guidelines. Narrow concerns
may best be addressed in meetings that include only affected staff members.
However, conflict resolution or changes in process should be reported
to the broader group, as decisions made may have ramifications for the
work of others. Regular communication is critical when dealing with outside
service providers, especially if quality or production is adversely affected.
It may be wise to formalize communication points by building in conference
calls periodically or at critical junctures in the production schedule.
PROJECT
MONITORING
Project tracking establishes a system to gather and analyze information
about the source materials and digital files as well as performance, quality,
and costs. A consistent methodology is critical when outsourcing any part
of the project, as it provides the most direct way of ensuring contract
compliance. Some service bureaus are encouraging institutions to develop
joint production-tracking systems. For those functions performed in-house,
project monitoring is the principal means for improving efficiency, effectiveness,
and product reliability. Information gathered in one project can be used
to project costs and workflow procedures in subsequent ones. Project monitoring
involves data gathering and assessment on production processes, source
materials and digital products, and project administration.